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I purchased my 2017 Silverado at Mertin and the service has been very good to date. However, I had an appointment scheduled to take care of an issue that I had foolishly created, but lucky for me the issue resolved itself. Even though Mertin incurred some costs in preparation for the appointment intended to correct what I had screwed up, they very [...]
Best experience I have had with a car dealership to date, 2019 Colorado with duramax had a issue after only 4000 kms and GM was on strike and parts were back ordered, Tim Wilkins (The guy who sold me my truck) Went above and beyond on getting my truck going for me as i had to leave for Alberta for a few days. They actually took a truck off the lot [...]
Had a really good experience here. Not pushy; gave me a fair trade for my old vehicle, and feel like I was treated well. Go see Sat or Wayne, they'll treat you good. Love it that they are closed on Sundays too, at least there are still a few business out there that still feel the need for a day of rest.
Very impressed with the service received yesterday. I came in with a 2016 GMC Duramax in limp mode. I had a 250 km trip home planned and they managed to fit me in, get the parts in on time and back on the road before dinner! Manager of Mertin, please give Allie from the service desk a thumbs up for the great work she does! Service with a smile, friendly [...]